QistonPay Loan Undertaking

1. I agree to have PayJoy or KNOX Guard installed on my smartphone (hereinafter referred to as “device”) financed through QistonPay by Finja Lending Services.

2. I understand that my device will be locked using the above mentioned technologies if my loan/or any installment payment, that I acquired from Finja Lending Services, is/are not made on time. Once the missed installment(s) is paid, the device will be unlocked and can be used again as normal.

3. Once the loan is marked as fully paid, the device will be unblocked and I may request to remove the PayJoy application by calling at Finja Lending Services helpline at 0423-8100050 or email shahmir.khan@finja.pk.

4. If I don’t completely repay the loan/installments or default in any way, my name will be reported to credit bureaus and I will be rejected when applying for banking facilities such as loans, credit cards, car loans, etc. On the other hand, Finja Lending Services reserves the right to initiate any legal action against this default including, but not limited to, repossession of the mobile device.

5. If I’m unable to repay the loan/installments, I will submit the device to Finja so they can sell it to recover their financing amount in full. After recovering the full financed amount, Finja Lending Services may or may not disburse the remaining amount back to me which I paid as down payment to avail this financing.

6. I will avoid using pattern lock on the device. In the case where I’ve forgotten the correct pattern, I will contact Finja Lending Services’ helpline or email (mentioned above).

7. If I brick the device while trying to bypass PayJoy or KNOX Guard using methods including, but not limited to, rooting the device, I will be held responsible for damage to the device caused by such actions and my loan shall become immediately payable to Finja Lending Services.

8. During the term of the financing, the warranty card of the device will be retained by Finja Lending Services. I will contact Finja Lending Services’ support (above mentioned phone and email) to generate any/all repair requests or support requests to the device manufacturers pertaining to device’s warranty.

9. If during the term of the financing, the device is stolen, lost, or damaged beyond repair, I will still be liable to complete the repayment of the financing.



I hereby confirm that I have read and understood the information on this document and the loan/QistonPay terms and conditions and that any questions I have about this agreement stands fully answered.